Privacy Policy

Last updated: March 2026

CatalogShot (“we”, “us”) is operated by KOMA Software BV, registered in Belgium.

What we collect

• Shopify store data: product titles, descriptions, and images — used solely to generate photos
• Usage data: number of generations, plan tier, billing status
• Contact information: email address if you contact support

What we don’t collect

• Customer data from your store
• Personal data about your end customers
• Payment details (handled entirely by Shopify Billing)

How we use your data

• To generate AI product photos via Google Vertex AI
• To manage your subscription and enforce plan limits
• To respond to support requests

Data retention

Generated images and usage data are retained to maintain your account history and remain available if you uninstall and reinstall the app. We retain billing records as required by law.

Third parties

• Google Cloud / Vertex AI — image generation and storage (EU region)
• Shopify — billing and app hosting
• Crisp — customer support chat (optional, only if you initiate a chat)

Your rights

You can request deletion of all your data by emailing support@catalogshot.app. We’ll process requests within 30 days.

Contact

KOMA Software BV — support@catalogshot.app